Frequently asked questions

What is included with my ticket?
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Your ticket includes your entry to the Ceremony of the Keys for a truly unique experience, complimentary drinks are also included. 

There is an opportunity to purchase additional drinks along with memorable items from your visit, please note that this is cash only.
What is the dress code?
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The dress code for this visit is formal. There are no exceptions to this rule and should a member of the group fail to comply they will be denied access to the evening.

Gentlemen - a suit or a blazer and a pair of trousers. A collared shirt with a tie or bow tie. Appropriate shoes. Unless your host says otherwise, the jacket and tie must be worn at all times. Outdoor coats maybe worn during the external tour.

Ladies - A dress, trouser suit or blouse and skirt/trousers. Appropriate shoes (please note that many of the paths are cobble stoned). Outdoor coats maybe worn during the external tour.
What is the optional contribution attached to my tickets?
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Demelza uses a platform called Funraisin to process all registrations, the optional contribution that is mentioned at the checkout stage is to cover the costs of the platform. This is optional and you are able to opt out of paying this fee if you would prefer, Demelza will not be impacted if you choose to opt out of the optional contribution for this event. 
Is there a minimum age?
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Yes, there is a minimum age. Due to the nature of the event and the rules of the Mess, guests must be over the age of 18.
Is this event accessible?
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The Tower of London is a historic building with difficult stairs and passageways — including spiral staircases — and wheelchair access is limited. There are many steps throughout the Tower with cobbles laid in some of the surfaces and pathways. There are some low doorways.

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